This is a great move for our trade association. Myself I passed a certification from City & Guilds In Cleaning Science.
  1. Make a commitment to yourself to get your carpets cleaned. The longer they stay dirty, the more difficult it becomes to get them clean again. Plus your family will be inhaling all the pollens, and pollutants.
  2. List any abjections. Do you a absolutely clean carpet? do you a honest , reputable cleaner, and can you take the risk and save money?
  3. Question, what method of carpet cleaning do you use? what type of carpet cleaner are you using. How often should i clean my carpets?
  4. Can you show me your certifications and do you grantee your work?

We want you to be really pleased- in fact absolutely delighted- with every carpet & upholstery job we do. So every job comes with our risk-free, guarantee. What does this mean?
Simply this:
(1) If you aren’t happy with our work, we’ll re-clean the whole area for free.
(2) If you still aren’t pleased, you pay nothing – or refund what you have paid!
Many companies don’t guarantee their work- but we feel nothing is more important than your complete satisfaction. We stand behind every job 100%. If ever you have any questions or concerns about our work, please call us right away:

Cleaning for health is the number one reason for regular carpet cleaning. Even the appearance of your carpet should take a back seat to cleaning for health.

I assure you that there is a massive difference between a clean carpet and a healthy carpet. If all you need is a cheap rinse the dirt out cleaning then I respectfully ask you call another carpet cleaner. I simply don’t clean that way.

But, if you would like to have a healthy home for your family and protect your investment in carpeting, and pull out all the pollens, and pollutants in your carpets. then please call us and invite us alone to your home for a no strings quote.

Misinformation In The Press About Home Hygiene

Price is what you pay. The value is what you get. When you search a carpet cleaner, you’ll find a wide variety of cleaning methods and prices. All large carpet manufacturer, recommend high-powered hot water extraction cleaning.
Here’s why:
(1) High-powered hot water extraction units heat the water to higher temperatures. Higher temperatures mean better cleaning ability.
(2) It shoots the cleaning solution into your carpet at high pressures, which breaks up the dirt, bacteria, chemicals and pollens.
(3) The machine uses strong suction to draw the dirt, chemicals, bacteria, pollens and tobacco residue out of your carpet.
PRICE Not surprisingly, having your carpet thoroughly cleaned with high-powered hot water extraction costs more than renting carpet cleaner. Believe it or not some so called “pro’s” actually use these same carpet cleaners.

There are times when these small carpet cleaners come in handy, like small spillages or light soil carpet. But most people leave cleaning their carpet until they look dirty. this is when the carpet is heavily soiled and these small machine just can not cope with this level of dirt.

These small carpet cleaner can leave the carpet really wet and cause a bad odour which is the sign of bacteria growth.

  1. Choosing a carpet cleaner based on equipment alone. No question, your carpet cleaner needs first-rate equipment. But he also needs something else. He needs to be skilled at operating that equipment. Many companies own hot-water extractors, but very few companies teach their employees how to use them properly. The best way to know that the carpet cleaner’s employees have been properly trained is to make sure the cleaner has been certified.
  2. Choosing a carpet cleaner based on low price. Low price could be a problem in three ways: (1) Low price can be the bait that attracts the phone call. But once the cleaner get into your home, he pressures you into a much more expensive job. (2) Low price can be for single-process cleaning, rarely does the consumer know what this means and, when told, asks for dual-process cleaning instead, which costs much more. (3) Low price means the carpet cleaner has cheap equipment, which will not effectively clean your carpet.
  3. Choosing a carpet cleaner based on a single telephone call. Instead, invite the person to your home and ask for a specific written quotation. Then you’ll know exactly what the carpet cleaner recommends. To give you an idea of how we estimate the cost of cleaning.
  4. Choosing a carpet cleaner who doesn’t offer a money back guarantee. In my view every carpet cleaning company should be fully accountable for its work. And if you aren’t pleased with the job in every way, you shouldn’t have to pay for it. Not all carpet cleaners offer a guarantee. Or, if they do, the guarantee may be “limited”. Ask the carpet cleaner if he offers a money back guarantee and then make sure the cleaner includes it on his written quotation.

This video is from way back but the information is still true today.
  1. You should wait as long as possible before cleaning your carpet. No. Dirt is abrasive- like sandpaper. Every time you step on your carpet, you grind dirt into the fibres. This cuts your carpet, just as if you had used a knife. This cutting causes your carpet to wear out faster. A dirty carpet will not last as long as a clean carpet. And while vacuuming helps -by itself, it’s simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out.
  2. The only reason to clean a carpet is to remove dirt. No. As you are probably aware, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust- and hundreds of other chemicals. When you come into the home, you carry those pollens, bacteria etc. in your hair and on your skin, clothes and shoes. Not surprisingly all those chemicals and toxins wind up in your carpets. If you have allergies or breathing problems the source could be in your carpets.
  3. One method of carpet cleaning is as good as another. No. The dry cleaning methods- which are dry foam, dry chemicals, and dry compound- do not rinse your carpet in any way. Instead, they leave dirty residue. You may say they clean the carpet half way. The most effective method is hot water extraction. Hot water extraction means hot water cleaning solution, under high pressure, is forced into your carpet and then sucked out of your carpet. Shaw industries, the world’s largest carpet manufacturer, recommends hot water extraction as the primary method of cleaning carpets, along with professional cleaners like myself that is certified by City & Guilds just like your other trades.
  4. Having the right equipment is all a company needs to clean your carpets properly. Not true. Many companies own hot-water cleaners but very few companies teach their employees how to use them properly. This is why it is important that you choose your carpet cleaner very carefully. The best cleaning companies are those that have been certified Before you choose a carpet cleaner, ask to see written proof of certification and also the certification of the technician who is going to do the job! If they don’t have them -don’t use them!
  5. The company that offers the lowest price is the company you should hire. No. I’ve seen so many problems arise from lowest-bid companies that I suggest you NEVER hire a company that quotes the cheapest price. The two most problems are: a, The price may not be for the services you want performed. The company may be equipped to remove only the dirt from your carpet. But you may want bacteria, fungus, pollens, dust mites and tobacco residues removed as well. b, The price you see advertised may not be the price you pay. Many homeowners have learned that the low price they saw advertised only lasted until the carpet cleaner got into their home. Then they were pressured into paying a lot more for a variety of add-ons. (Some carpet cleaners even break the law by using illegal bait and switch tactics.)
  6. Any honest carpet cleaning company should be able to give you an exact price quote over the telephone. I wish this were true but it isn’t. Honest, reputable carpet cleaning companies almost never price carpet cleaning by the room. Instead, carpet cleaning is usually priced by the square foot. So if you’d like me to tell you the exact cost of cleaning your carpet, I need to know the exact number of square feet that you want cleaned. To get an accurate measurement, I use a digital estimator to measure the size of the carpet area. First, the type of carpet. Certain types of carpet are harder to clean than others. Second, the amount of soiling. Carpet that hasn’t been cleaned for ten years will take longer than a carpet that we cleaned within the last year. Third, the amount of furniture we have to move. If you move your furniture, you’ll save money.

  1. UNBELIEVABLY LOW PRICE. To some degree, all of us are attracted by low price because we want to work within a budget. But some cleaners use price as the bait for their false and misleading advertising. They offer cheap price usually between £ 5.00 and £ 15.00 per room- and then, once they’re in your home, they pressure you into buying “add-ons” It’s as if you were buying a car and found that the dealer was charging extra for the tyres and steering wheel. Carpet cleaning is not as cheap as some unethical carpet cleaners would like you to believe.
  2. BAIT AND SWITCH Dual process cleaning describes the process of shampooing or heavy preconditioning, followed with hot water extraction cleaning. Unfortunately unethical carpet cleaners often use duel process as a bait and switch technique. Here’s how it’s done: First, they “bait” you with a basic cleaning (single process) at an unbelievably low price. Then, when you call, they try to “switch” you to more expensive dual-process cleaning. If you don’t fall for their switch and choose their basic service, you’ll likely receive poor workmanship using little or no chemical and they will not guarantee their work.
  3. UNSUPPORTED CLAIMS. “This Carpet Cleaning Method Is Best” You’ll read this in almost every ad. You’ll hear this from virtually every carpet cleaner. Remember this: The method that’s best for you is the method that achieves your goal. If you want a method that dries quickly, then a method that takes a long time to dry isn’t the best for you. So before you choose a carpet cleaner, identify your objectives. Then select the method that best reaches those objectives.
  4. OUTDATED BELIEFS. “HOT WATER DAMAGES YOUR CARPET.” Years ago people believed this was true because their carpets were damaged by “technicians” who didn’t know how to properly clean using hot water. But today, we know it’s false. By washing and then rinsing your carpet with hot water, your carpet is thoroughly cleaned-in the same way that a person who showers and then rinses off the dirt and soap will be much cleaner than the person who takes only a sponge bath is. Obviously, each carpet cleaner will be biased toward his own method. And each method does have advantages. So I suggest you look to what carpet manufactures say.